Welcome to bestbalkan.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, or other contact details if you voluntarily provide them.
- Non-Personal Information: IP address, browser type, device information, and website usage statistics through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, improve, and personalize our website and services.
- To respond to your inquiries or customer service requests.
- To analyze website traffic and user behavior.
- To comply with legal obligations.
3. Legal Basis for Processing Personal Data (GDPR Compliance)
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide personal information.
- Legitimate Interest: To analyze and improve our website performance.
- Contractual Obligation: If data processing is necessary to fulfill an agreement.
- Legal Compliance: When required by law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We may use third-party services such as Google Analytics or advertising networks that collect data on our behalf. These third parties have their own privacy policies.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share information with:
- Service providers who help us operate our website.
- Legal authorities if required by law or to protect our rights.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request limitation on the processing of your data.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to data processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [info@balkan.com].
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, your rights under GDPR, or how we handle your personal data, please contact us at [info@bestbalkan.com]. By using bestbalkan.com, you agree to the terms of this Privacy Policy.
